Technical Support

Contact NeuroDimension Technical Support

Personalized technical support is free when current with the Software Maintenance Service.

352-377-1542 Monday - Friday, 9:00 am to 5:00 pm ET (New York Time)

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Academia Users

  • Student Editions: Students/Faculty using NeuroDimension software "Student Editions" are eligible for e-mail support only. Send questions to: support@neurosolutions.com
  • University Bundles: Faculty and staff running University Bundles for their courses are eligible for telephone and e-mail support. Call 352-377-1542 or e-mail support support@neurosolutions.com
Supported Platforms and Versions

  • Software platforms supported by NeuroDimension
    • Windows XP (x86) NeuroSolutions
    • Windows XP (x64) NeuroSolutions
    • Windows Vista (x86) NeuroSolutions
    • Windows Vista (x64) NeuroSolutions
    • Windows 2008 Server NeuroSolutions NeuroSolutions Infinity
    • Windows 7 (x86) NeuroSolutions
    • Windows 7 (x64) NeuroSolutions NeuroSolutions Infinity
    • Windows 8.1 (x86) NeuroSolutions
    • Windows 8.1 (x64) NeuroSolutions NeuroSolutions Infinity
    • SQL Server 2005 NeuroSolutions Infinity
    • SQL Server 2008 NeuroSolutions Infinity
    • SQL Server 2012 NeuroSolutions Infinity
    • SQL Server 2014 NeuroSolutions Infinity
  • The current version of NeuroSolutions is 7. All forms of technical support are available for those with active Software Maintenance Service for version 7 and higher.

  • The current version of NeuroSolutions Infinity is 1.1. All forms of technical support are available for those with active Software Maintenance Service for version 1.1 and higher.